FAQ

What size do I order?

We try hard to include real sizing in the description of the clothing.  If there are still questions please send an email to info@ripplelifestyle.com with the piece you are looking at and your question we will reply within one business day.  .

Do you hae a physical store location?

Yes we do and we’d love for you to stop by.  The address is:

3122 S. Bown Way

Boise, ID 83796

How do I change an order?

We apologize but we are unable to make changes to orders once they are submitted.  If you would like to cancel the order and replace the order please email us at support@ripplelifestyle.com.

An item I purchased in now on sale. Can I get the price adjusted?

We love our customers and we apologize but the nature of our business is highly transactional.  Ripple Lifestyle does not take responsibility for refunding the difference in our markdowns to our customers.

What carrier does Ripple use for shipping?

We ship all orders via USPS.  At this time we are only shipping to the continental United States. via the website.  If you are from Alaska, Hawaii, or International please call us and we will make arrangements for you.  We will get the shipping figured out in the near future for customers outside the continental U.S.

How soon will my order be shipped?

We are just as excited as you are for your new clothes to arrive.  We will get them to you as quickly as possible.  Most orders will be processed within 2-3 business days of order submission. Due to high volume of sales on Black Friday orders will be shipped on Tuesday December 5th.

Do you ship international?

We do apologize but at this time we only ship within the continental United States.  However, if you contact us at support@ripplelifestyle.com we will do all we can to make arrangements.

Can I get expedited shipping?

We are putting a ton of effort into getting this available for our customers.  Stay tuned but as of today we do not do expedited shipping.  If you contact us at support@ripplelifestyle.com we will try to make arrangements for you to enjoy your wonderful clothing as soon as possible.

What is your return policy?

Please see our return policy here.

If I recieve the wrong items what do I do?

First and foremost we apologize for the mishap.  Please provide the details along with images to support@ripplelifestyle.com.  Please let us know what the order number was as well.  We will respond within 1 business day and resolve the issue.

My item arrived damaged. What do I do?

Another dang it!  We do all we can to ensure the safe arrival of your product.  Please email us at support@ripplelifestyle.com within three days of receipt with your name, order number, and a description of the damage and we will be happy to get the issue resolved.  Please allow 1 business day for us to respond to your email.

Can I exchange an item I purchased?

We strive to fill your closet with all the comfortable, trendy, and hard to find items we can.  However, Ripple does not process exchanges.  You may return the item per our return policy if you really would like to.